ArcSYS is the premier provider of both RedPlanet™ and MegaWest Software Services. Our goal is to provide the very best in personalized customer service.
Because our quality control standards are high, our staff are among the best in the business. Our goal is to always deliver premium service at a fraction of the price. We want you, our valued customer, to be happy.
To learn more about RedPlanet™ Practice Management and EMR, please click on the following link:
RedPlanet Introductory Brochure
ArcSYS services include:
Monthly On-Going Support: When you call, you get a live person. 98% of all our service calls are resolved within the first 4 hours. You won't be waiting days for a resolution or even a call back.
Customer System Interfaces: Whether transfering data from a lab or interfacing with a Hospital EHR, we will write interfaces to industry standard interface protocols, like HL7. Or, we can explore proprietary interfaces that allow you to share data elements across a wide variety of platforms.
Customization of existing software: Are you looking for that one elusive report or would you like to capture some additional data from your patients? We are experts with the data file formats of your software. We can comfortably customize a wide variety of features to assist you and your staff at becoming more efficient.
Data Conversion Support: Are you looking to convert data either into or out of your software program? We know how to access your data. We have written literally hundreds of conversion programs for several different file protocols.